Step 1 – Ask them for Permission…
Simply ask ‘Would you mind giving me a testimonial about how you’ve experienced the service I have provided?’
Step 2 – Identify the three specific things they’ve experienced you’ve done well for them…
‘What specifically are the three things that have impressed you Continue reading
Stephen Covey author of the book ‘7 Habits of Highly Effective People’, describes it as your emotional bank account. That bank account that determines the strength of your relationships with the people you interact with.
Consider each time you’ve made a valuable, educational contact with any one of Continue reading
You know that you have built the ideal relationship when an existing or potential client thinks of your product or service…they immediately think of you!
Ask yourself honestly how many of your clients would do this, and you may discover that you need to do a little more Continue reading