Hey guys,
Ever had a client that says ‘It’s Mr Jones’. Well here’s how to easily get their first name.
Just say this…
“Hi, My first name is XXXX, what was your first name?”
The important thing is to give your first name, this will establish that you want to be on a first name basis with them and by giving you first name, human nature dictates that they must also give there’s.
No in some circumstances, normally very old fashioned (old) people they are quite content to use first name. These people it’s fine to continue with the Mr or Mrs. Anyone else and they are likely to be seeing you as a salesperson so you have to work hard on the relationship.
Live with passion,
Brett Alegre-Wood